The Gentle Shop FAQ – Digital Products

How will I receive my digital product?
All digital products are delivered electronically. You’ll receive access via email after purchase, with instructions on how to download or listen.

When will I receive my custom affirmation or meditation audio?
Custom audio offerings are created specifically for you. Delivery timelines are noted on each product page and typically range from several days to one week. You’ll receive an email once your audio is ready.

Are these products a replacement for private coaching?
No. These offerings are designed to provide support, reflection, and grounding, but they do not replace the depth of live, relational coaching. Many people use them as a first step or as complementary support alongside coaching.

Can I request changes to my custom audio?
Because custom audios are created intentionally based on the information you provide, revisions are generally not offered. Please take your time completing the intake questions so the final audio feels aligned and supportive.

Are refunds available for digital products?
Due to the nature of digital and custom-created products, all sales are final. If you experience a technical issue accessing your purchase, please reach out and I’ll be happy to help.

Who are these products best suited for?
These offerings are best for individuals seeking gentle, self-guided support — especially during times of reflection, transition, or emotional overwhelm. No prior experience with meditation or inner work is required.

I’m not sure which product is right for me — how do I choose?
You’re welcome to explore each product description for guidance. If you’re feeling drawn to more personalized support, a complimentary clarity session may be a better next step.